Student Computer/IT Services
Welcome to the Becker College Office of Information Technology (OIT). OIT is committed to helping students, faculty, and staff achieve their goals by providing the support needed for success at Becker College. This includes the support of academic tools like the Portal, Canvas, Starfish, myBecker and Insite, as well as access to the Becker network and support for the various classrooms and computer labs at Becker.
***Please note that OIT staff can only assist you in getting your personal computer on the network.
Frequently Used FAQs
Becker provides students with access to a 24/7 Help Desk. To call the Central Help Desk from on campus, dial 1999. To reach the Help Desk from off campus, call 508.373.1999 or 800.630.8986.
In addition to calling the Central Help Desk, you can:
Email the Help Desk at firstname.lastname@example.org.
Enter a ticket directly into our new online system or check the status of a current ticket. Log in by clicking here.
Becker College Service-Now Online Help Desk system:
Please use your full Becker email address and the password you use to log into email, Canvas, and myBecker.
For Students in Residence Halls Connecting to the Becker Network
Becker College provides technical support to ensure connectivity is enabled to the Becker College wireless network in residence halls.
If you are unable to get a working internet connection, please review Connecting to the Becker Network.
If the issue persists, please notify your RA, who will verify internet connectivity, and they will contact the Office of Information Technology to schedule a visit to resolve the issue.
For Commuting Students Connecting to the Becker Network
Becker College provides technical support to ensure connectivity is enabled to the Becker College wireless network in the academic buildings. If you are unable to get wireless connection, please review Connecting to the Becker Network. If the issue persists, contact the Office of Information Technology at 508.373.1999.
For software tutoring please speak with your instructor. Please review the Student Policies, Student Services, and Getting Help links for additional information.
We hope your technology experience at Becker is enjoyable and engaging!
The Office of Information Technology