Parents and family are often the first to suspect their children may be in turmoil and in need of counseling. It can be very frustrating for them to help when their student is striving to become autonomous and may be resistant to parental input.
Concerned parents and family members can call Counseling Services directly to discuss any concerns about their children. Staff will be available to provide consultation and support, and will brainstorm with the parent for appropriate ways to connect the student to counseling services, if counseling is indicated.
If a student does seek counseling, the staff will always listen to parental concerns. They must provide confidential services to students but can discuss general issues, as appropriate. Counseling Services requires a signed release of information form from the student before staff can disclose any specific information to parents or family about ongoing treatment.
Remember that there will be times when students need a parent or family member to listen and allow them to vent about their frustrations, fears, anger, and sadness. Counseling Services encourages parents to utilize our consultative services when there is any indication that their student may need more than a parent who is willing to listen.
Suggestions for Talking with Your Student
- Listen with empathy to your student’s concerns. Ask open-ended questions to keep the conversation going, if needed.
- Avoid criticism and arguing. Express concern about what your student has told you.
- Be specific about your concerns, including the behaviors you have noticed.
- Coach your student to come up with solutions to the problem. Do not try to solve a problem for them.
- Encourage your student to make an appointment for counseling. Provide information about the process, including information about confidentiality
Emergency Mental Health Support: after hours/weekends
If you are a parent or family member who is concerned about the safety of your student after business hours, call Campus Police at 508.373.9555, or x9555 from any campus landline phone. Becker College Campus Police are trained first responders who will provide immediate support and secure emergency transport as needed. Campus Police will also contact the psychologist on-call to assist with any situation any student may be facing during a time of crisis.