Boutin Student Center, Second Floor
44 West Street
Worcester, MA 01609
Campus Center West, First Floor
964 Main Street
Leicester, MA 01524
When a friend, roommate, or student lining in your residence hall is in distress, it may be difficult to know what to do to help. There are, however, many ways that you can support or encourage a friend or fellow student to seek assistance. Counselors are available to consult with you if you have any questions or concerns about another student.
Note: Any suicidal statements should be immediately reported to residence life or counseling staff.
Parents and family are often the first to suspect their children may be in turmoil and in need of counseling. It can be very frustrating for them to help when their student is striving to become autonomous and may be resistant to parental input.
Concerned parents and family members can call the Counseling Center directly to discuss any concerns about their children. Staff will be available to provide consultation and support, and will brainstorm with the parent for appropriate ways to connect the student to counseling services, if counseling is indicated.
If a student does seek counseling, the staff will always listen to parental concerns. They must provide confidential services to students but can discuss general issues, as appropriate. Counseling Services requires a signed release of information form from the student before staff can disclose any specific information to parents or family about ongoing treatment.
Remember that there will be times when students need a parent or family member to listen and allow them to vent about their frustrations, fears, anger, and sadness. The Counseling Center encourages parents to utilize our consultative services when there is any indication that their student may need more than a parent who is willing to listen.