Student Administrative Services
47 Sever Street
Worcester, MA 01609
Primary Fax: 508.819.3058
The College has an appeal process under which the student appeal is successively reviewed by the concerned faculty member, the Department Chair and the Student Affairs Committee, who will communicate its final recommendation and the rationale for that recommendation to the Chief Academic Officer. The reasons for the appeal must be clearly stated. Appropriate reasons for appeal include but are not limited to:
a. faculty error
b. grades have been assigned in a manner other than that stated on the course syllabus or other published course documents
c. grades have been assigned in a manner inconsistent with how they were assigned to other students in that course
Dissatisfaction with a grade is not a rationale for appeal.
The timeline for each level of the appeal process is ten (10) days following receipt of the grade or completion of the previous step. Each step must be completed in writing (email and email attachments are acceptable).
1. The first communication should be to the instructor, within ten (10) days of receiving the grade.
2. If the faculty member has not responded to the first level of appeal within ten (10) days, the student may proceed to level two (2). If the matter is not resolved to the satisfaction of the student, the second level of appeal is to the department chair or director.
3. In some cases a Division or School Dean is the third level of appeal. This is currently the case in the School of Animal Studies and the School of Nursing and Health Sciences.
4. Issues which are not resolved to the student’s satisfaction may be moved forward by the student to the Student Affairs Committee. To facilitate this process, communications to the Student Affairs Committee may be directed to the Executive Assistant for Academic Affairs, Anita Johnson, at email@example.com
Official final grades are issued after the end of each semester (mid-term grades are provided as a progress report on InSite). Grades will be accessible on InSite after 8:00 p.m. on the day they are posted.
The College uses the four-point Grade System in computing cumulative grade point averages (CGPA).